By accessing and using our website or engaging our services, you agree to comply with the following terms and conditions. We encourage you to read them carefully before proceeding.

Accuracy of Information

All information provided by visitors or clients on our website must be accurate, complete, and up to date.

  • Client Responsibility: Clients are solely responsible for verifying the accuracy of details submitted, including brand assets, billing information, and campaign briefs.
  • Communication: Any changes to client information, project scopes, or approved strategies must be promptly communicated to Brandcare Digital in writing.
  • Tax Compliance: For business clients and legal entities, a valid Tax Registration Number (TRN) must be provided for invoicing purposes in accordance with UAE law.

Services & Scope of Work

  • Service Availability: Digital marketing services, including SEO, SEM, social media management, and content creation, are subject to resource availability and current project bandwidth.
  • Scope Creep: Any services requested outside the originally agreed-upon proposal or Statement of Work (SOW) will be subject to additional fees and revised timelines.
  • Third-Party Platforms: Brandcare Digital manages campaigns on third-party platforms (e.g., Google, Meta, LinkedIn). We are not responsible for service interruptions, policy changes, or account suspensions initiated by these platforms.

Digital Deliverables & Performance

We strive to provide high-quality strategic results; however, please note the following:

  • Performance Guarantees: While we use industry-standard best practices, Brandcare Digital cannot guarantee specific rankings, conversion rates, or viral outcomes due to the volatile nature of search engine algorithms and market competition.
  • Reporting: Analytics and data provided in reports are pulled from third-party tools. While we ensure accuracy in our analysis, we are not liable for discrepancies within the data provided by the platforms themselves.

Inquiries and Service Agreements

  • All inquiries submitted through our website are subject to review, confirmation, and acceptance by Brandcare Digital.
  • We reserve the right to decline any inquiry or project at our sole discretion, without obligation to provide a reason.
  • A formal Service Agreement or SOW must be signed by both parties to initiate a professional engagement.

Payment & Billing

At present, Brandcare Digital accepts inquiries through our online form, direct email, WhatsApp chat, or direct phone call.

  • Payment Gateway: We do offer an online payment gateway for services on our website.
  • Payment Terms: All payments are handled via bank transfer or corporate cheque as per the milestones defined in the individual service contract.
  • Late Payments: We reserve the right to pause active campaigns or digital services if invoices remain unpaid past the agreed due date.

Limitation of Liability

Brandcare Digital shall not be held liable for any indirect, incidental, special, or consequential damages resulting from the use of our website or services. This includes, but is not limited to, loss of data, loss of revenue, or business interruptions caused by platform algorithm updates or third-party service failures.

Intellectual Property & Copyright

  • Website Content: All content on this website (graphics, design, copy) is the property of Brandcare Digital and is protected by copyright laws.
  • Unauthorized Use: Unauthorized copying, redistribution, or publication of any part of this website or our proprietary strategy documents is strictly prohibited.

Governing Law

These Terms and Conditions are governed by and shall be interpreted in accordance with the laws of the United Arab Emirates.

Changes to Terms & Conditions

Brandcare Digital reserves the right to update, modify, or replace these Terms and Conditions at any time. All changes will take effect immediately upon being posted on our website.


Contact Us

For any questions or concerns about this Privacy Policy or your data, please contact us at

Email: [email protected]

Phone:  +971-4-271-1555
Website: https://www.brandcaredigital.com